At premiumprox, we strive to ensure that every purchase meets your expectations. If you are not satisfied with your order, we offer a straightforward refund policy. Please read the details below to understand our refund process.

1. Eligibility for Refunds

Refunds are available for products that meet the following criteria:

• The product is returned within 7 days of delivery.
• The product is in its original packaging and unused condition.
• The return is due to reasons such as damaged, defective, or incorrect items received.
• Refunds are not applicable for perishable goods, customized items, or products marked as non-returnable.

2. How to Request a Refund

To initiate a refund, follow these steps:

1. Contact our customer support team at Pradippipaliya999@gmail.com or call +91 8264321880 within 7 days of receiving your order.
2. Provide your order number, product details, and reason for the refund.
3. Once approved, return the product to our warehouse address provided by the support team.
4. Upon receipt and inspection, we will process the refund within 5-7 business days.

3. Refund Process and Timeline

Refunds will be issued to the original payment method used during purchase. Please note:

• Shipping charges are non-refundable unless the return is due to an error on our part.
• Refunds may take 3-5 business days to reflect in your account, depending on your bank or payment provider.
• If you paid via cash on delivery, the refund will be processed via bank transfer or store credit.

4. Exceptions

premiumprox reserves the right to deny refunds in cases of misuse, such as repeated returns or returns without valid reasons. For any disputes, please contact our support team.

5. Contact Us

If you have any questions about our refund policy, feel free to reach out to us at Pradippipaliya999@gmail.com.com or visit our Contact page.